Optician/Optical assistant/Frame stylist needed in Walkerton

We are seeking a full-time Optician/Optical assistant/Frame stylist. New graduates are welcome to apply. The duties will include but not limited to:
• Fitting, adjustments, repairs, and dispensing as per specifications or prescription. Ensure all eyewear are of high quality and meets company and customer standards.
• Help with calling to notify patients of sale pickup.
• Submit insurance billing and related documents.
• Track and verify all lab jobs to ensure patients get orders in a timely manner; Ensure patients are up to date on delayed job status.
• Track supplier refunds/credits (i.e. Lab invoices and all supplier warranties)
• Cleaning/disinfecting frames and surfaces as needed as per Covid protocol
• perform periodic check on lab equipment and parts through regular maintenance checks and service.
• Help with patient satisfaction/adaptation follow up calls.
• Remain up to date on new trends, rules and/or regulations affecting optical businesses and willing to help with frame selection and change.
• Order, repair and dispense safety glasses.
• Other duties as assigned by the Doctor and Office Manager.
What You must have:
• College education in opticianry is required but willing to train if you have no background education.
• Minimum 2 years of experience in an optical environment; retail sales skills is a plus
• A professional, honest, and fun-loving positive attitude with a strong passion for delivering high quality customer service and achieving goals and targets
• Excellent verbal and written communication skills in English
• Interest and knowledge in current eyewear trends and a good eye for fashion
• Ability to stay calm when presented with challenging customers
• Strong multi-tasking, time management, and organizational skills
• Highly detail-oriented and able to learn and use new technologies
• Experience in insurance billing is an asset
• Must be available Monday – Friday from 8:00am – 5.00pm
How to apply:
Interested candidates are asked to submit a cover letter and resume to apply for this position.

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